Help & Support
Find answers to common questions, learn how to get started, or contact our support team directly.
Getting Started
How to get your US number
Volinko is currently an invite-only beta. Here is how activation works.
1
Request an invite
Email hello@volinko.com to join the beta. Android is in closed testing; iOS is not yet available.
2
Install & sign up
Once approved, install the Android app and create an account with your email address. No US address or SSN is required.
3
Activate & use
Add a payment card (Stripe) to activate your $4.99/month plan. You receive one US number and can start calling US and Canada and receiving SMS.
FAQ
Frequently asked questions
Is this a real US phone number?
Yes. Your Volinko number is a real US number provided through INFINITUM COMMUNICATIONS, LLC — a US telecommunications company that is FCC-registered (FRN 0038141115) and holds a Nevada CLEC authorization. It is assigned to your single account, not a shared disposable pool.
Can I receive bank verification codes?
Your number can receive SMS text messages, which many people use for verification codes. Whether a specific bank or service actually delivers a code to your number is decided by that service, not by us, so we cannot guarantee delivery for any particular provider.
Does it work outside the United States?
Yes. You can use your US number from abroad over WiFi or mobile data. Outbound calling is limited to US and Canada numbers.
Can I port my existing US number?
Number porting is not available yet. When you activate, you receive a new US number assigned to your account.
What payment methods do you accept?
We accept credit and debit cards only. All payments are processed securely through Stripe. Billing is $4.99/month and renews automatically until you cancel.
Can I cancel anytime?
Yes. No contracts, no commitments. Cancel from the app at any time. Your number remains active until the end of your current billing period.
Is Volinko a replacement for 911?
No. Volinko does not support 911 or E911 emergency calling. Always keep access to a mobile carrier or landline capable of dialing 911 for emergencies.
How do I change my number?
Changing your number is not available yet. Each account is assigned one US number at activation.
Is there MMS?
Not yet. Volinko supports SMS text messages only. Picture and group MMS messaging is not available.
How do I delete my account?
You can delete your account yourself in the app: go to Settings and choose account deletion. This is self-serve and removes your account.
Contact Us
Need more help?
💬
In-App Help
Open Volinko app → Settings → Help
Send us a message from the app